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Games not loading

geete2400
geete2400 Posts: 2

Level 1
in Support

Candy Crush has not loaded for almost a week now. Other games are also not loading. it is not my computer. I have tried different browsers. What's going on?

Answers

  • kiara_wael
    kiara_wael Posts: 156,985
    https://community.king.com/en/candy-crush-saga/discussion/349705/games-not-loading

    Hi and Welcome to the King Community

    If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.

    You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.

  • sunpuppy
    sunpuppy Posts: 1

    Level 1

    Candy Crush won't log from your web site, and I can't log in from Ipad or computer due to connection errors. Everything else works fine. Seems to be major problems on your end.

  • KingSlayer23
    KingSlayer23 Posts: 93

    Level 3

    I can log on to my account via www.king.com/play/candycrush on a Windows 10 computer.... but not on a Windows 7 computer. When trying on Win7, the yellow King label shows in the middle of an otherwise blank screen, with the exception of the Recaptcha V3 emblem in the bottom right corner.... is the Recaptcha preventing the page from loading any further?

  • DianeWalters
    DianeWalters Posts: 14

    Level 2

    FIX; Enable Javascript again for King.com in your browser. Mine is working now.

Hey! Would you like to give us your opinion?

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