no internet

rrk · September 2021

Hi all there,

I am on level 1248, I haven't saved my progress, I play on a PC(Win 10). Now the worst part is my game says ' can't connect to the internet. Get back in a bit'. My internet is working perfectly fine. Having this problem for a week now. i am unable to save my progress now. I don't want to uninstall and reinstall as i'll lose all my progess. I might never play this game again if i have to start from scratch. Please help me.. pleeeeeeeeeese!!!

EOTheGr8 · September 2021

@rrk Hello and welcome to the King Community!

Are you signed in to a King account in your Candy Crush Saga game?

kiara_wael · September 2021

Hi and Welcome to the King Community

Please try to make update Windows 10 👇️

https://community.king.com/en/blog/discussion/247421/having-loading-crashing-or-connection-problems-on-a-windows-10-game-app

rrk · September 2021

@EOTheGr8 nope!! That's why i am worried now. If this ' internet' problem resolves I'll save my progress.

alexuscasey · September 2021

apparently I’m running into an issue with this too. Specifically in my chocolate box but I know that’s being investigated. I did lose my streak though and I was pissed

no internet

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