I need help with my account

Max3606 · October 2021

I forgot my username to my account. I thought I knew what it was but when I tried to reset my password, it says my email wasn’t linked to an account. I lost all my progress and I was on level 600 something. Someone plz help me get it back.

simplyP · October 2021

Hello @Max3606 isn't your username is the same as your email??

sorry, you did mention that 😅

Max3606 · October 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1849297#Comment_1849297

Ok so I’m not talking about this account. My old account I’m pretty sure the username was just Max but I’m not sure

simplyP · October 2021

But Max, when I login to my king game account, it doesn't ask for username, it asks for my email address. Let's wait to see what Game Mods say.

Max3606 · October 2021

Ik and I don’t know my email. I really hope I can recover it cause I do not want to have to do all that again

arwen777 · October 2021

@Max3606 I believe you should contact customer support and tell them your email address. If they know that information, they can check where your levels have been saved on. Here's the link for support:

http://soporto.king.com/contact

hechicerilla · October 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1849333#Comment_1849333

Hello 👋

Welcome to the sweet King Community.

Please, try to log in again calmly, make sure you write everything correctly. Sometimes we don't realize it and a misspelled handwriting can happen. I'm not saying it's your case, just try it calmly and let us know if you succeed. Otherwise, as Arwen said, you will have to contact technical support

Thank you and keep enjoying

I need help with my account

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