Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
My game keeps crashing and I’ve lost my streak, lost levels that I already beat and have to do over ! I’m in the middle of the wild card and I’ve lost at least 300 gold bars on items I’ve used and then the game crashes!
ive reinstalled my game, cleared my cookies and have done everything you have listed to fix the issue.
Welcome to the King Community.
Since your game app is crashing, you need to solve it by following a few troubleshooting steps and you will find all the steps HERE.
Plus, since you've lost game progress, HERE are all the steps to get your game progress back.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.