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my levels not updating in facebook
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Best Answers
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There is nothing to fear and you will have each level but each old level will have two stars. For example, you passed a level with one star and another level with 3 stars, but after resetting, each level will have two stars but you will not lose any level😀
Go to the game's Start Menu, then Settings - Help Center - Game progress - Game did't save - Scroll down - Contact us and send them an email.
Of course mention there what level you were at.
The contact form will be as follows.
After you send the mail, you will receive an email from Player Support😎
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Answers
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Hi and welcome to the King Community!
Please try all the options below to resolve the issue:
- Look for any updates for your device and the game app.
- Force close all apps and restart your device making sure to leave it switched off for at least 10 seconds before turning it back on again.
- Make sure that you have sufficient memory free on your device. We normally recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
- As a last resort, we can try deleting and reinstalling the game as it usually fixes most issues. Simply make sure that your game is safely backed up to your King or Facebook account before proceeding with this step.*
*Also note that any boosters or extra lives stored in the game may also be lost during this process, so it's worth trying to use them up before reinstalling.
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Welcome to the King Community.
Please, edit your comment and remove personal data, for your security reasons the community do not want personal data such as email or Contact number to be published.😊
Can you show me a screenshot of the game map from your Facebook platform?
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Thank you for your advice, the personal data removed from this post 😘
Now I reached the level 4131, but still showing in facebook as level 11, not sync.
I updated the ipdad and the applications (facebook and candycrush), i tried to log out and login but still not updating in facebook.
Please find the screenshot.
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