Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello and welcome to the King Community!
You said that you have the latest version of the game so you can skip the first part of the steps below. Just make sure that your iPhone is up to date
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
Thank you
Please let us know if this helps