👑 King.com game not loading/ login not working
Crazy Cat Lad
Posts: 13,846 Community Manager
The issues on the King.com site and with game not loading or not being able to login to your account, have been reported for further investigation.
Please stay tuned for further news and updates on this here!
Meanwhile, please try the following steps to see if it helps:
-Clear the cache and cookies on your browser
-Make sure your browser is updated
-Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera.
If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click HERE to download the game to your PC.
👨👩👦👦 New to the Community? Register HERE in just 2 seconds.
Best Answer
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Crazy Cat Lad
Posts: 13,846 Community Manager
Issue update!
Our tech team released a website update again a few days ago and our data shows that the website is now loading properly and games are working as they should.
If you still experience issues with King.com not loading properly, please let us know!
Answers
Trying to reset password and getting 404 error when linking to the password reset page.
I have been asking for help for WEEKS only responses I have received have been canned that have no reference to my actual issue.
I had to create a NEW account to post this question, but I was above 2000+ on my game and I want to get back to that level, plus all my missing boosters.
HELP HELP HELP
Glen, thx but all your suggestions below either A) assume that you already know your password and just want to change it, or B) are pointing to getting the reset email link which is what I am having the issues with, once I click on the link i get the:
- Report
2 · 2Helpful Woah! Sweet Love HahaHello and welcome to the King Community!
Hope this helps you to reset your password. Please comment below if you need more help
In your game
To change your King account password or email address in your game:
In a web browser
To change your King account password or email address in a web browser:
- Report
2 · 2Helpful Woah! Sweet Love HahaHello and welcome to the King Community!
Hi and Welcome to our Community
Please report this to our Player Support Team here and please include your Game ID there.
Thank you
- Report
1 · 1Helpful Woah! Sweet Love HahaHi Glen, I have reported it there 5 times now, no help!
i can't get my Game ID if I can't log in....help help help
There is something wrong with the reset password link.
- Report
2 · 1Helpful Woah! Sweet 1Love HahaHello @lrewick2nd , I am going to tag @kiara_wael and @Sukanta_Biswas our Candy Crush Moderators.
They will be back shortly
Sorry you are having this issue
My kind regards
- Report
1 · 1Helpful Woah! Sweet Love HahaHello any update on this please?
- Report
1 · Helpful 1Woah! Sweet Love HahaWill anyone respond?
😪
- Report
0 · Helpful Woah! Sweet Love HahaWelcome to the King Community.
From what we have heard, the problem has already been solved. Did you check by refreshing the page to see if you were having the same problem? See also if you get access by clicking HERE.
You can also check through another browser and let us know if the problem is the same.
Thanks!
- Report
1 · 1Helpful Woah! Sweet Love HahaTried on another browser no change:
- Report
0 · Helpful Woah! Sweet Love HahaBased on your screenshot, I see that maybe an ad blocker or antivirus is blocking your page.
Can you skip this option and then check the page?
- Report
0 · Helpful Woah! Sweet Love Haha