Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉

Candy chronicles

nutz
nutz Posts: 12

Level 2

edited November 2021 in Support

Camdy chronicles is stuck on my candy crush it doesn't show the option to buy or collect

Comments

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome

    Can you please take a picture of it, then at least I'll know what you're talking about and can help you better!

    Thanks very much

  • Diamond_Lim
    Diamond_Lim Posts: 165,092

    Welcome to Sweet King Community! 👑

    Did you update the latest version of this game? 🤔

    If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊

    1. Open this game

    2. Select Profile

    3. Select Log Out then Close the app

    4. Reopen the app then Log back in to your profile and finally Open this game.

    Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

    If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    Attention! These new features/events are not available for all of players that's means some players selected while had these new features/events randomly and it's tested. So check this information here.

    Oops! This area is Player's Corner (not Candy Crush Saga), don't worry! I moved this thread to Candy Crush Community while you can continue commenting on this thread! 😉

    You can also participate on Candy Crush Contests here that you can chance to win gold bars on this game (also win badges on your view profile)! 😉

    And please ask on Candy Crush Community next time. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

  • Lindark
    Lindark Posts: 5,681

    Let us know if you still need a hand!

  • nutz
    nutz Posts: 12

    Level 2

    I was still struggling so I uninstalled candy crush and reinstalled it and still the same issue, can't you guys go on my candy crush and help me I want to buy boosters on candy chronicles

  • nutz
    nutz Posts: 12

    Level 2

    I'm sorry but I'm very frustrated with my candy crush, you guys should reward e with boosters and gold bars lol just kidding but it would be nice Since I'm struggling for so long

  • nutz
    nutz Posts: 12

    Level 2

    I'm actually still having this same problem

    Can someone on the technical side help me please

  • Welcome back to the King Community.

    Can you show me the problem with a screenshot so I can report the problem to our team?

    Thank you!

Hey! Would you like to give us your opinion?