Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I cleared everything on level 3309 with 2 moves left so I won but the game keeps playing by making bombs constantly. How do I get this to end ? I am up to over 5 million points and my battery is going low. This has been nonstop for more than ten minutes. If I quit(which I did the first time because of this) I lose and play again. I ran into this problem again. Please help
Hello @zeeblacksmith does it crash after you finish the level? If so you can click "Tap here to skip" on the bottom of your screen. If not, do the standard troubleshooting by logging out, restarting your device, and logging back in. Then play a random level and see if the problem is still there.
According to your screenshot, even if the level is complete, it will not register or you will not get the option to skip until the number of moves is 0.
In this situation the level will continue even you may have to wait a few hours until you get the skip button on the game board.
I can't get pass level 3309, I won it over and over but the game won't continue to the next level it keeps crushing, and I mean hours. I contacted tech support, they told me to take a video of it, I did and then my email wouldn't let me send it to them. So here I am again today trying to get past this level even after I have won it over and over.
Hi and Welcome to the King Community
Which device are you play ? When the level is complete you will find the '' Tap here to skip'' option on the game board and you can start the next level by avoiding the extra explosions.
meanwhile If dont have " Tap her to skip " Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.