I was trying to open chocolate box but it was saying the server couldn't be contacted

olaleyetoyin · March 2020

Am in level 877

Sukanta_Biswas · March 2020

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Let me know if you still have same problem.

Sukanta_Biswas · March 2020

Haha That's what I told him to do.😊 Thank you 😀

Sukanta_Biswas · March 2020

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Let me know if you still have same problem.

Crazy Cat Lad · March 2020

Hi @olaleyetoyin and welcome to our Community hey @Sukanta_Biswas !

This issue has been fixed, you will need to update the app to the latest version to get the Chocolate Box server working correctly.

Sukanta_Biswas · March 2020

Haha That's what I told him to do.😊 Thank you 😀

Sweetee17 · November 2021

I have the latest update and it's happening to me too. It's been happening for about 2 weeks.

Glenn1972 · November 2021

Hi @Sweetee17 , others are seeing this and work is ongoing at this date

Is it giving you a error message or just not functioning

Glenn1972 · November 2021

Hi there, regarding the chocolate box, there is a current known issue with it that is in progress to being resolved. Hold tight!

Glenn1972 · November 2021

I would like to direct you to the link below as read near the bottom

Just tap the words "View Post" ⤵️

jimmyp63 · November 2021

I am still getting this error. Seems to be only on the final stage of the box. It times out and then I miss all the rewards. Very frustrating.

Grandmanance · November 2021

Have been having the same issue with the candy box server connection error. Any word on when this will be fixed?

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