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I was trying to open chocolate box but it was saying the server couldn't be contacted
olaleyetoyin
Posts: 1
Level 1
in Support
Am in level 877
0
Best Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know if you still have same problem.
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Haha That's what I told him to do.π Thank you π
5
Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know if you still have same problem.
5 -
Hi @olaleyetoyin and welcome to our Community hey @Sukanta_Biswas !
This issue has been fixed, you will need to update the app to the latest version to get the Chocolate Box server working correctly.
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Haha That's what I told him to do.π Thank you π
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I have the latest update and it's happening to me too. It's been happening for about 2 weeks.
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Hi @Sweetee17 , others are seeing this and work is ongoing at this date
Is it giving you a error message or just not functioning
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Hi there, regarding the chocolate box, there is a current known issue with it that is in progress to being resolved. Hold tight!
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Hello @Sweetee17 ,
I would like to direct you to the link below as read near the bottom
Just tap the words "View Post" ‡οΈ
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I am still getting this error. Seems to be only on the final stage of the box. It times out and then I miss all the rewards. Very frustrating.
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Have been having the same issue with the candy box server connection error. Any word on when this will be fixed?
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