I was at level 8134 the system brought me back to 8129. It is the sixth time. Could yu please fix it

NicolasExame · November 2021

I was at level 8134 the system brought me back to 8129. It is the sixth time. Could you please fix it for me?

joyimohimi4 · November 2021

joyimohimi4 · November 2021

Please,don't be angry

Glenn1972 · November 2021

Hello @NicolasExame , and welcome to the King Community Forum!

Would you logout of your game and restart your device and then login again?

Please let us know if this helps or not

Thanks

kiara_wael · November 2021

https://community.king.com/en/candy-crush-saga/discussion/355421/i-was-at-level-8134-the-system-brought-me-back-to-8129-it-is-the-sixth-time-could-yu-please-fix-it

Hi and Welcome to the King Community

Please email Player Support so they can restore the levels manually

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.

I hope you're back on track really soon!

Lindark · November 2021

Hi there, it sounds like your game is not recording progress to your account. Next time you clear even one level, be sure to double check it saved!

I was at level 8134 the system brought me back to 8129. It is the sixth time. Could yu please fix it

Answers

Categories