Level 10385 freezing.

Nigel_Cleaves · November 2021

I have lost a number of lives now. The level stops playing. I cannot make new moves but I can exit the game. This fault is on Android device.

Sukanta_Biswas · November 2021

https://community.king.com/en/candy-crush-saga/discussion/356131/level-10385-freezing

Welcome back to the King Community.

We're very sorry for your inconvenience 😪Anyway let me know if you get the solution after following the troubleshooting steps as per the link below.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Also I'm going to review the level to check if my game has the same problem.

Thank you!

Nigel_Cleaves · November 2021

Only this level freezes. I can play others fine so I know that the game is fine and the kevrl is not

Sukanta_Biswas · November 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1917254#Comment_1917254

Okay, I'll be back here after checking the level😊

Sukanta_Biswas · November 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1917254#Comment_1917254

I checked the level on Android, Apple and Windows app but I didn't find any such problem.

Anyway did you follow the link above?

Nigel_Cleaves · November 2021

I have played this level numerous times. It freezes up once every 5 or 6 games. It freezes at random times too and not through a set sequence of moves. Other levels below this play fine so I know the main game is OK.

Lindark · November 2021

Hello, this happens to me sometimes. Does waiting for lives to regenerate solve this problem?

jamie5 · December 2021

This is happening to me too and only on this level. I reinstalled the app and lost all of my boosters :-(

Level 10385 freezing.

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