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can't purchase anything

lumbruscogirl
lumbruscogirl Posts: 1 Newbie

I am unable to make a purchase

Answers

  • kiara_wael
    kiara_wael Posts: 143,815 Candy Moderator

    Hi and Welcome to the King Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, you need to follow the steps below.

    You will find complete information HERE 


    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

  • Lindark
    Lindark Posts: 5,681 Sweet Legend

    Might I suggest you look into your payment method? Sometimes the issue is on this end instead of the game. Good luck!

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