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Why I can't get helps from videos
Answers
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Hi and Welcome to the King Community
The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when it's back.
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Hello @zouhair65 . There are some players who were lucky to view ads to gain extra moves.. But not all have the advantage of seeing one, this promotional feature is just a test feature.. Maybe in a week or two, youll have it too. Still, goodluck and enjoy crushing 🤗
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Welcome to the King Community.🥰
I believe the game is getting stuck because of the ad video during the game and this is definitely a cause for frustration. But work is underway to resolve the issue, and we will find the solution to the problem very soon.😊
We apologize for any inconvenience this has caused.
Thank you.
