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Bonus gold bars not received
Dolphindiva
Posts: 1 Newbie
in Support
I sent a note but don’t know if it was received. For about a month now, whenever I buy extra bars or boosters, I see the pink back indicating my bonus but it never gets posted to my account. Can you fix this? Also, I have had chocolate box problems as well, It says Server not connected, or something like that, until time expires and I start again at a lower level. Thanks for your attention.
Answers
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Hi Dolphindiva , Welcome to the King Community!
Sorry to hear of the inconvenience you had
Find all help for purchase issues HERE and how to get it compensated or refunded.
At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.
You will find the complete information in the link Here
If you need to recover some levels, information can be found in the link below
We want to get you back crushing, please continue to use the support area any time you need. Your feedback helps
Just Tap 'View Post" ⤵️ to open the link
