Not getting certain perks.

kevinholmes1987 · January 2022

Hey I used to be able to get an option where when I would fail a level I could watch an ad and i would get a chance to spin the wheel and get a chance at extra moves like a +3 or a +5 or +15. I also used to get the option when I would start a level I could watch an ad and get a bonus before starting the level like a bonus chocolate bomb or wrapped and stripped candy.

Now I dont get any option for those 2. AI know its still around because my wife has those options on her game and we have the same phones, same phone plan, and we are even almost at the same levels. We are both over level 3000.

Is there any way to restore those features or any reason to why my wife has those on her phone but I dont? What can I do to fix this?

[Deleted User] · January 2022

I don't think it's available now.

kiara_wael · January 2022

Hi and Welcome to the King Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.More info HERE.

kevinholmes1987 · January 2022

Its on my wifes phone so i should have it to? And it didnt fix the problem ive done that many times logging back in and out.

Lindark · January 2022

Certain features are only available for certain people at certain times! They will hopefully return to you soon. Happy holidays!

KimmyA1 · January 2022

It is certain players only.

I'm at level 9312 and have never had either of those features.

Not getting certain perks.

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