Log on

GHB2 · January 2022

I can’t log on to my account in order to sync with my other device. It says there is a connectivity issue.

beverley75 · January 2022

How do we receive badges please?

Sukanta_Biswas · January 2022

https://community.king.com/en/candy-crush-saga/discussion/361966/log-on

Welcome to the King Community.

Can you confirm to me if you are receiving an error message while logging in or saving the game, as shown in the picture below?

Please let me know😊

GHB2 · January 2022

Yes that is exactly what is happening.

GHB2 · January 2022

Yes.

Sukanta_Biswas · January 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2018192#Comment_2018192

I'm very sorry because your game app is corrupted and you need to reinstall it after uninstalling to fix the problem. Uninstalling the Game App will cause you to lose all stored boosters and unsaved levels.

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