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🎿 Ski Lift Season Pass - No rewards in the Free Pass?

Crazy Cat Lad
Crazy Cat Lad Posts: 14,124
edited February 2022 in Support
image.png

The Ski Lift Season Pass have rewards on every step up on the lift when taking the Gold Pass.

On the Free Pass side though, some of the steps do not feature any rewards.

Various empty steps in a row (as the picture above) can happen some weeks.

Please be aware that this is not an error! The Free Pass do not feature rewards on every single step.

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Answers

  • Sniperess
    Sniperess Posts: 0

    Newbie

    I am definitely hooked on Candy Crush, and yet continue to see hick-ups in the game. Right now in the season pass, top tier, nothing is shown after prize #5. Please fix. Thank you.

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to the King Community

    Thank you for the feedback will pass this to the Game Team , and Please check also this page here

  • Deryck
    Deryck Posts: 1,376

    More specifically, tiers 6-9 do not have anything/are blanks:

    ccsseasonpassfail.PNG
    ccsseasonpassfail2.PNG

    However, on my other CCS account, all tiers give rewards as normal.

    @Crazy Cat Lad Can you explain that discrepancy? That most certainly isn't normal, unless you're gonna give the excuse this is a new test feature for some players where Season Pass doesn't give rewards for some tiers in normal mode. 🙄

  • Soonergirl825
    Soonergirl825 Posts: 1

    Level 1

    Hi, I purchased the tier on Season Pass, but it stole my gold and didn't give me any of the items. Not sweet at all- please refund 18 gold

  • pinksoftbunny02
    pinksoftbunny02 Posts: 0

    Newbie

    H

    Screenshot_20220209-222722_Candy Crush Saga.jpg

    ello, I've been ranking up in the season pass and I can't claim the objectives some don't appear and others don't have the option to claim

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to the King Community

    Thank you for your feedback ,  We are sending your report to our team and if there is any problem in the Season Pass , it will be resolved.😊. Please check also this page here

  • Alienscar
    Alienscar Posts: 16,461

    Hi @Soonergirl825 this community doesn't deal with refunds. For a refund of your 18 gold you will have to contact Player Support.

  • rociogc
    rociogc Posts: 5

    Level 2

    Me ha desaparecido el pase de temporada en el nivel 4988,y lo tenía completo y con 3 días por terminar,fuego me lo devuelvan

  • chris7241
    chris7241 Posts: 52

    Level 3
    6E47F8DA-B5DB-4C1C-A1DD-BAEA5123287C.png

    So king have clearly reduced the rewards to force you to pay or waste gold bars by purchasing the gold pass. Can’t say I’m surprised. Generosity is not kings strong suit is it. Tier 6-9 you get nothing and once you reach tier 10 you get a ufo. Rather boring just repeating levels for less rewards

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    https://community.king.com/en/candy-crush-saga/discussion/363367/season-pass-issues

    Welcome to the King Community.

    At the moment there are some graphics problems in the Events tab of Session Pass, which means you can see after claiming your reward that the claim option is active.

    Don't be discouraged because you will get rewards from each tier and the problem will be solved very soon.

    Thank you.

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