Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I'm on Windows 10 on a Laptop. I click "Play On"
It takes me to the Candy Shop, I make my selection, these dots in a circle spin & pin and then it tells me "No Money Was Taken From Your Account". My account doesn't even come up.
I don't think it's ME because I'm able to make purchases in other games.
Thanks!
Hi and Welcome to the King Community
Make sure updated your Apps Here and If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!