Welcome to the Candy Crush Saga Community
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When I try to make a purchase, it says "no money was removed from your account". I am playing in Facebook. It used to connect to Paypal to make my purchases but it's not working now. I tried logging out and in again on Facebook but that did't help. Please let me know how to fix this. Thanks!
Hi and welcome to the community.
Please try to clear the cache/ history of your browser. Also see that your device date and time is correct. If the problem still persists, you need to contact player support directly from the settings of your game application. You may also use the below link to contact player support.
To find your user id.
Thanks and have a lovely day ahead
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You can check that page that I hope you can understand to read and follow them :
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🍭 Have a nice and safety day! Sugar Crush! 🍭
hi dear welcome to our community
please clean cache /history files of your device and reboot the device .
please Read this 👇
if its not working please contact support area here 👇
you may asked your game ID here to know your game id please read this 👇
hope this helps
candu crush saga pay not working on facebook
Try to sign in and out of your account, and if possible, try downloading the app after connecting your Facebook progress to a King account :)
That doesnt work. I've tried everything..clearing cache and restarting game
thank you. ridiculous they cant make this work