game doesn't work

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* Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

Welcome back 🥰

We're very sorry because you didn't find the solution after following the troubleshooting steps above😪 However, I will suggest you follow a few additional troubleshooting steps so I'm hoping for some info from you.

Which device are you using for this game or on what platform are you playing the game?

I look forward to hearing from you.

Thank you.

I wanted to know if you got the problem on Facebook platform through browser or Windows app ?😊

I recently received a report from our friends about this problem and it is probably Conveyor belt problem. Anyway, please wait a bit and I'm going to report the problem to my team.

Thank you.