I had 24 gold bars. Spent 10. Now have 4.

knitsafghans · May 2022

Can support please credit back the missing 10?

lowe3000 · May 2022

Does this game really cheat you out of gold bars

kiara_wael · May 2022

https://community.king.com/en/candy-crush-saga/discussion/370883/i-had-24-gold-bars-spent-10-now-have-4

Hi and Welcome to the King Community

Please email this to our Player Support Team here. and tell your Game ID there.

knitsafghans · May 2022

Thanks. Already done. In the past that hasn’t worked. Hope it does this time.

Rox7383 · May 2022

Who took the gold bars ? who who hu hu hu .............

Sukanta_Biswas · May 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2189127#Comment_2189127

Welcome back to the King Community.🥰

Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Thanks!

knitsafghans · May 2022

I have already contacted player support in the game. No response. This happened once before and also was never resolved. I just cut my playing time when it happens.

Lindark · May 2022

Hello, it looks like you've been trying to contact support of the weekend. You should hear a response tomorrow :)

I had 24 gold bars. Spent 10. Now have 4.

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