Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
make sure Check app update - Log out game - Restart Device - Open game and Log in.and Please check this page here
If its nit works Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic