Cannot log on.

Scarlett23 · May 2022

Since yesterday, I can’t log into Candy Crush Saga? I cannot get passed the opening page that says ‘Play’? Any assistance gratefully received.

kiara_wael · May 2022

Hi and Welcome to the King Community

Which device are you play?

Scarlett23 · May 2022

No problem with network settings. I’m playing on an Apple iPad.

Tess92 · May 2022

Hi @Scarlett23 and welcome to our Community! 😊

What is the latest iOS version of your iPad?

Lindark · May 2022

If you reinstall the game on your iPad, you will lose all boosters and unsaved progress. Unfortunately sometimes this has to be done…

Answers