Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Profile not linked
Best Answers
-
It is the app not you. Just keep trying it would connect!
0 -
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
1
Answers
-
Did your levels carry over? Unfortunately boosters are tied to a devices memory, but your gold bars and levels should carry over.
1 -
My levels are still there, and every time I try to access help, it says it cannot connect. Sometimes it says “It’s us, not you. Try back later. “
0 -
It is the app not you. Just keep trying it would connect!
0 -
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
1 -
I’ve checked for updates, I’ve killed the app, restarted my phone, opened game and logged in. This started when I tried to change my email address.
0
