Help!

acopo001 · May 2022

I had over 740 gold bars and when I logged in the other day they were GONE! I messaged the developers but no one responded!

Crazy Cat Lad · May 2022

Hi @acopo001 and welcome to our Community!

Please email our Player Support so they can take a closer look at what happened.

You can email them directly from the game's settings and Help Center. Find more instructions in the bottom of the page here:

https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase

acopo001 · May 2022

I have emailed them twice and have gotten no response…

Gamer5687 · May 2022

shame on them. they are too busy with thinking how to make people pay tens of thousands of dollars to beat levels

gordan10 · May 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2221097#Comment_2221097

Do you mind if I ask who you emailed? The only reason I ask is because if it's the game developers, you'll never get a response, but I'm really surprised if it's Support https://soporto.king.com/contact, because I've always had good luck getting a response from them. I hope you get this resolved!

acopo001 · May 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2225664#Comment_2225664

I emailed via the link you posted twice and I have gotten zero responses.

gordan10 · May 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2226524#Comment_2226524

You're kidding me! Try posting this comment in the Support section. Maybe someone there can point you in the right direction. I feel so bad for you 😞

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