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Do you have a question or need help with your game? Ask the Community.
š¶ļøš¬ Hot & Sweet right now in Candy Crush Saga!
š¬ļø Video ads disappearing or not available
Answers
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Hi and Welcome to the King Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
More infoĀ HERE.
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quote:
I haven't had commercials in a while & they were very helpful.
Hello there, but it seems like you are no longerĀ part of an experimental test group (ofĀ lab rats) with the feature,Ā seeĀ here.
Some will get adverts and others will not, different people get different features; so you will just have to deal with the experiment for as long as it lasts, but (try to) have fun.
AndĀ doĀ notĀ delete the game in an attempt to restore the feature, as any accumulated boosters/received game livesĀ would also be deleted (if playing via mobile devices);Ā seeĀ this.
You are basically at theĀ mercyĀ of those tasked with maintaining the game on whether or not you get that feature restored to you.
But once you make a purchaseĀ within the game, do not count on it;Ā here is an example from another unfortunate player.
Lab rats, such adorable little creatures...
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āāā
Hey there, welcome to the forum; but it seems like you'reĀ notĀ part of an experimental test group (ofĀ lab rats) with the feature,Ā seeĀ here.
Some will get adverts & others won't, different people get different features; so you just have to deal with the experiment for as long as it lasts, but (try to) have fun.
AndĀ doĀ notĀ delete the game in an attempt to receive the feature, as any accumulated boosters/received game livesĀ would also be deleted (if playing via mobile devices);Ā seeĀ this.
You're basically at theĀ mercyĀ of those tasked with maintaining the game on whether or not you ever get the feature.
But once you make a purchaseĀ within the game, don't count on it;Ā here's an example from another unfortunate player.
Lab rats, such adorable little creatures...
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Hi and welcome to the King Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
More infoĀ HERE.
-
Welcome to Sweet King Community! š
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Find most common issues andĀ FAQ:sĀ in Support AreaĀ hereĀ and inĀ Help CenterĀ here!
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You can also check more exciting news, threads and contests here šš
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If you have any questions, please ask any one of theĀ Game ModeratorsĀ or our Hub ModeratorĀ @wykoon. To tag them, click the @ symbol and then type out our name.Ā A drop box will appear, click on the correct nameĀ your tag should now be showing up in bold orĀ simply click on the "Quote" function right below our message box so we get your notification.
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