Lost all events on iPad

This is very annoying 😔 Please do the troubleshooting first and then we will investigate further from there and I can pass it on:

provided you saved your progress with a King account, log out of the game

clear the cache -> not data  that will delete your boosters

power off your device for at least 1 minute

restart your device

check for game and device updates- log back into the game.

make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Then play/replay some levels.

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

@sparkel1274 @pamiwami do you play on King or Facebook account? What is the make and model of your device? Which version of the game and operating system do you have?

@tmwallace please do not uninstall and reinstall, you will lose your boosters!

What is your Game ID, how to find: HERE

Edit: we reported the issue!