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Sometimes I have glitches in the game also. What I would try if you have an Android is long press on the app and when it pops up for stop or uninstall it press force stop.
Try doing that every once in awhile and it might like reset it.
Hi and Welcome to the King Community
Make sure updated your Apps. AndIf you miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewards given from those.
Sometimes the chocolate box take a couple levels to go into effect. Try playing a few to see if that helps :)