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Candy Crush Boosters Gone

Karen_Dallimore
Karen_Dallimore Posts: 2 Newbie

Hi there,

I play mainly on my iPhone.

I access two facebook accounts on my iphone and this evening my candy crush somehow synced with the second facebook account

All of the boosters that I have been saving up have somehow jumped to the other facebook account   I had loads of boosters stored up from the wheel and from the sugar track and they have all gone!  

Can you please help? I really want to get my boosters back, I had so many :(

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓

    Hi Karen,

    Once accounts are synced, they can´t get unsynced; sorry!

    If the boosters ´jumped´ to the other account then that means that they, in fact, haven´t gone?

    Also, please remember that these boosters are free ;-)

    (I edited the start of your question as you posted private information on our public site)

    Cheers

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓

    Hi Karen,

    Once accounts are synced, they can´t get unsynced; sorry!

    If the boosters ´jumped´ to the other account then that means that they, in fact, haven´t gone?

    Also, please remember that these boosters are free ;-)

    (I edited the start of your question as you posted private information on our public site)

    Cheers

  • Karen_Dallimore
    Karen_Dallimore Posts: 2 Newbie

    Hi Karen,

    Once accounts are synced, they can´t get unsynced; sorry!

    If the boosters ´jumped´ to the other account then that means that they, in fact, haven´t gone?

    Also, please remember that these boosters are free ;-)

    (I edited the start of your question as you posted private information on our public site)

    Cheers

    Is there no clever way to make them 'jump' back? :(
  • Fran_Lachine
    Fran_Lachine Posts: 1 Newbie

    I lost 2 of my boosters...1 had about 75 and the other had about 25. Never changed anything. One day, I started to play and they were gone. Took me over a year to collect them. What,s going on?

  • CaVeDi
    CaVeDi Posts: 1 Newbie
    edited January 2017

    I lost all my boosters (about 100) and lives (about 25) sent by friends. Don't know why. They just disappeared. Can't believe they can't do anything. I collected theme for a long time. Use them only on very hard level. I'm very disappointed. This is the second time. 

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    I lost all my boosters (about 100) and lives (about 25) sent by friends. Don't know why. They just disappeared. Can't believe they can't do anything. I collected theme for a long time. Use them only on very hard level. I'm very disappointed. This is the second time. 

    Thank you for your comment. I have sent you a private message visible for you in your inbox. Kindest regards, Tony - King Care Team

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