Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
If you feel Gold bars have been lost without your use, you should contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Thanks!