Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I think there is a problem with the game
Iāve had ads in Candy Crush for years to get extra boosters at the start of games and extra moves at the end. A few weeks ago they disappeared.
the only thing I can think of that might have cause this is that I purchased some boosters as a treat to myself while on vacation. Is it your policy to remove ads after someone makes a purchase? If so, thatāS a crummy thing to do to users.
I assume you get recuse when I watch ads. Please give me back the ability to watch ads because I guarantee you I will never be making another purchase. Thanks.
That was supposed to say āI assume you get revenue when I watch adsā
Hi and Welcome to the King Community
Thank you for the feedback .The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
More infoĀ HERE.
Youāll pardon me if that answer sounds fishy to me. Youāve offered ads for extra boosters and extra moves for years now. If the feature is not fully tested at this point then I question the skills of your software developers. What more could possibly need to be tested?
Looking through comments from others who have stopped being able to get ads the common factor seems to be that all of us decided just once to make a purchase and as a result lost access to the ājust a test featureā ads.
Iāll keep playing the game, but I will never again make a purchase. Iāve learned my lesson. If you want to get any revenue at all from me, youāll need to give me ads again.
Mary Lynn
Why I can not watch ads or sweet cinema?
Hi and Welcome to the King Community
The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
Mines been a test feature for 8 years almost??..šš..yea right!..the second i accidentally bought some thing my ads vanished!..
Dont buy anything or u will lose ur ads forever!.. mines been gone since early July 2022.. they haven't come back yet, late September now..and the thing is there lying to us...its a test feature, no, when u buy something u lose ur ads, period!
No matter what we say on here they dont listen, then they edit u if they hear something they don't like...so many ppl have just stop playing!..
Give out ads back..were loyal players n we get screwed for accidentally buying something, its insanity!
Iāve never had ads & boosters. Others I know are speeding right past me as Iām sitting still.
twenty lives a day is not enough. Especially frustrating as if a person was to win some boosters, thereās no lives to use them!
please help
Exactly.... I purchased yesterday one hour life and sweet Cinema vanished today ...
Through this sweet Cinema I use to get free boosters by watching add....
What is CSS people doing? Doing such things they are loosing players on daily basis... But probably nothing is affecting them....
Ridiculous