Can't access Candy Cup, or any events.

Heather_Shortt · October 2022

I have passed level 1000, but still haven't had any race challenges or access to the Candy Cup. My wife has both on her phone. Could someone please help me figure out why?

kiara_wael · October 2022

https://community.king.com/en/candy-crush-saga/discussion/384839/cant-access-candy-cup-or-any-events

Hi and Welcome to the King Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return

https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges

Heather_Shortt · October 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2397497#Comment_2397497

I attempted all of that, and am still running into the same issue. Even played a few levels to see if it fixed itself

QueenB · October 2022

Thanks for trying @Heather_Shortt

I did not get to try the event myself so I feel you 😔

As @kiara_wael mentioned, not everybody will get access during some events but hopefully, we'll get another chance in the future ☺️

Can't access Candy Cup, or any events.

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