Level 425, fail level, cant 'X' out

jonesyrx · October 2022

So I am stuck on level 425, there is a bug where if i fail i cant continue due to the x button not working. I have to close the app to start a new level.

Help much appreciated.

kiara_wael · October 2022

https://community.king.com/en/candy-crush-saga/discussion/385611/level-425-fail-level-cant-x-out

Hi and Welcome to the King Community

Which device are you play ? Could you please take a screenshot ?

bigfraggle · October 2022

Similar problem since last update. On this screen the close button doesn't work.

Lvl 4780, Fold3

Screenshot_20221015_175700_Candy Crush Saga.jpg

AVV1982 · October 2022

I have the same issue

Annespee · October 2022

Same here. The X to close does not work. Have to restart the game after every turn.

Screenshot_20221015-214815_Candy Crush Saga.jpg

Hoondawg · October 2022

I have the same problem on fold 3

José_Savelkoul · October 2022

I suppose all of you are playing on a mobile device. Am I correct? Here's another post (I think it's the same issue and should be look into):

https://community.king.com/en/candy-crush-saga/discussion/385639/since-the-pumpkin-party-started-the-game-had-been-locking-up-is-this-being-fixed#latest

babyspook62 · October 2022

Same issue. Really frustrating!

Sukanta_Biswas · October 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2414165#Comment_2414165

Welcome to the King Community 🥰

Thanks for letting us know about the issue and we are going to report it to our team now😊

johnson_utah · October 2022

Exact same issue for me on mobile. Level 12,628

Screenshot_20221016-001555_Candy Crush Saga.jpg

Chopper6779 · October 2022

Yup, I have the same problem

Level 425, fail level, cant 'X' out

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