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There's a explanation mark next to a purchase in my shop but it won't let me read t

MistiC13
MistiC13 Posts: 20

Level 3
in Discussions

So how do I access it and see what it says

Best Answer

  • kiara_wael
    kiara_wael Posts: 156,854
    Answer ✓

    Hi and welcome to the King Community

    All purchases and transactions in your games and apps are made with the account you have on your device or platform.

    You will need to do this from the account you use for all in-app purchases. On iPhone & iPad your Apple-ID has your payment details, on Android devices it's your Google Play account, on Facebook you have the payment details saved on your Facebook account settings.

    Please check with your platform provider the payment details from your account.

Answers

  • kiara_wael
    kiara_wael Posts: 156,854
    Answer ✓

    Hi and welcome to the King Community

    All purchases and transactions in your games and apps are made with the account you have on your device or platform.

    You will need to do this from the account you use for all in-app purchases. On iPhone & iPad your Apple-ID has your payment details, on Android devices it's your Google Play account, on Facebook you have the payment details saved on your Facebook account settings.

    Please check with your platform provider the payment details from your account.

  • MistiC13
    MistiC13 Posts: 20

    Level 3

    Why can't I access it when I press on it in my shop

  • MistiC13
    MistiC13 Posts: 20

    Level 3

    Thank you

  • MistiC13
    MistiC13 Posts: 20

    Level 3

    Some what

Hey! Would you like to give us your opinion?

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