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Not get email for reset levels to 1

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skaljoo

skaljoo Posts: 15 Level 2

November 2022 in Support

I sell on help center and work corect all but 2days ago and not get email with instructions

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kiara_wael Posts: 145,352 Candy Moderator

November 2022
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https://community.king.com/en/candy-crush-saga/discussion/388191/not-get-email-for-reset-levels-to-1

Hi and Welcome to the King Community
Have you checked the Spam folder?
https://community.king.com/en/candy-crush-saga/discussion/310707/reset-the-game-back-to-level-1
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Tess92 Posts: 3,715 Level 5

November 2022
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Hi @skaljoo! 😊
Try waiting one more day since two days ago was the weekend and it might take longer. If you don't get a response again, try resending your request.
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skaljoo Posts: 15 Level 2

November 2022
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Yes i check spamm folder
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