Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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Im suppose to be on level 200 and something and now it says im on level 9 im mad

I'm suppose to be on level 259 or something like that and when I downloaded the app again and started playing it again it put me at level 9. What the heck, I spent my own money on this application only to log into my normal Facebook i always used just to say I'm at level 9. I'm so mad right now, I would like a refund or everything I bought to get to level 259 back . Why did this happen? My boyfriend had all his progress still and we started playing the same time over a year ago and just took a month or so without playing it but when we both downloaded the app again his was fine and all my progress was all gone.

Accepted answers

Creative_Elsa

Hi Jessicaa, are you playing the game through Facebook because they save your progress. If you haven't been playing through Facebook then that's a problem! Has your boyfriend been playing through Facebook? That's the only way the progress will ever be saved. I will try to elevate this to a King Admin but it's the weekend so she won't see it until she is back in the office. Perhaps she can bring back some of your completed levels but please if you haven't been playing on Facebook up until now, please start so that future progress will be saved.

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Creative_Elsa

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Accepted answers

Creative_Elsa

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Creative_Elsa

⛔ Under investigation: Music event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Candy Unwrapped Missing
Hello, I actually have 2 separate accounts that I play on. My main account that I had been playing on since May of 2023 is at level 18,494 and the 2nd account is at 1,611. I started the 2nd account in September because I thought it would be fun to start again from the beginning and I haven’t really played on my main…
Not getting my deserved goldbars
I collected all the tapes in the right timeframe but did not get my 300 goldbars. That feels real unfair. Is it still possible to get them? I earned them fairly.
Platba
There was an error rendering this rich post.
Reklam
Bölüm kazanamadığım zaman reklam izleyip ek hamleler vardınşimdi yok herşeyi niye zora sokuyorsunuz anlamadım amacınız nedir

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under investigation: Music event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…