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Problems with online candy crush saga
Chris_Kavinsky
Posts: 2
Level 1
in Support
Today I noticed that when I complete a level on the online version, the map goes white. The only way to get the game going again is to refresh the browser and reload it. I also noticed the map in the lower right doesn't work any longer either. It occurs on Firefox, Chrome and Safari browsers.
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Answers
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Hi Chris, is this still happening to you? Unfortunately, you didn't give us much information except for the game. If it's still happening please upload a print screen here so that we can see what's going on.
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There has been improvement. I'm running OS Sierra on my Mac laptop and its fixed there. But on my desktop, I'm running High Sierra and still having the same issues. The browser versions are identical on both, so the issue seems to be related to the Mac OS version.
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That is very strange indeed! I've heard other people saying that they are having trouble with the game when using their Mac. Could you write to Apple to see if they can correct it when they do an update?
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