Didi didn't reward full prize

kvanc · March 2018

I fed Didi 7/7. I received the boosters but NOT the 6 hour unlimited play that was to be awarded with it!! More than frustrated!! How do I get the hours I'm entitled to? Please advise:

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_Elsa_ · March 2018

Hi Kvanc, thank you for writing us here at King Care. That's wonderful that you got the boosters but the unlimited play cannot be given to you by an administrator. Here is an article where you can learn more about this reward: https://care.king.com/en/alphabetty-saga/superstar-information-post-what-happened-to-my-hours-of-free-lives

kvanc · March 2018

I am fully aware of the rules for using infinity lives, and how they work. The issue here is that they were not awarded when the challenge was successfully completed. Perhaps there's a glitch with Didi?

_Elsa_ · March 2018

Thank you for writing back. I will keep my eye on this here to see if other players report this as a glitch. Thank you for making us aware of this.

Didi didn't reward full prize

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