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Hello,
why the level 5641 loops?
Thank you
It is a fair point, sometimes things go south. I’m not sure whether asking for a compensation was my goal and thank you for taking a look into it.
Of course it doesn't explain it. Your report won't even be forwarded. That's why you should complain to Support directly. They won't do a thing to fix the issue but might give you a little something as a good will gesture, so ask them for compensation.
This is a known issue and could happen in other levels too. It's not that common though. Simply repeating the level should suffice. However, if you had a win streak or a Candy Royale run going, it'd be lost.
Welcome to the forum and good luck! 😊
Thank you for the prompt reply; however that does not explain it.
Hi and Welcome to the King Community
Thanks for reporting. Meanwhile please force close the Apps and log in.
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I am on level 18022, and just won an episode race, but wasn’t given my gold bars. It shows in my information that I won, but the 25 gold bars aren’t there.
What is vanilla?
I collected all the tapes in the right timeframe but did not get my 300 goldbars. That feels real unfair. Is it still possible to get them? I earned them fairly.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Hello, I actually have 2 separate accounts that I play on. My main account that I had been playing on since May of 2023 is at level 18,494 and the 2nd account is at 1,611. I started the 2nd account in September because I thought it would be fun to start again from the beginning and I haven’t really played on my main…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
