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Hi Joann, can you give me a better idea of what's going on? I just searched here on King Care to see if anyone has notified us about this level and no one has yet. Do you need a tip on how to clear it? See if this tip helps you: https://candycrushsagaallhelp.blogspot.com/2018/06/candy-crush-saga-level-3438-tips-and.html