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Just today the quit button will not let me reset you just have to play that level or loose
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Jackie_Coe
Posts: 104 Level 3
in Support
Best Answer
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Maurice,
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.
Answers
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No unfortunately. When I start a game I press the quit/red button so that I can have my boosters together & I often do this several times until I actually start to play a game, but now when I press the quit button it just comes up with end game or play. Therefore you only get the first go to play any game. I have reloaded, it made no difference. This has only started today & I have been playing for years. Really hope that you can be of further help!!Hi Jackie, you have to exit out of the game before making a move. If you play even just one move it's recognizing that you played the game. Is that what happened to you or is it something else?
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Hi ElsaSo if you think this is a King change, why just 2 of us?. Is there any way this can be confirmed?. Thanks JackieHi Katie, then if it is happening to you too then they must have made a change in the game. There have been a few changes in the game lately so this must be one of them that once you start and quit then you lose the challenge.
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Ok that’s both of us on3665 but I don’t understand why there aren’t millions having the same problem! I have been in touch with customer care and am still waiting to hear anything....hmmm. Any ideas how we can get any further confirmation? JackieHappening to me too. I'm on 3665 and waiting for new levels tomorrow. This is going to make things so much more difficult if we can't reset.
