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I cannot close the ads
Hi everyone š
We are happy to announce that the issue with not being able to close an Ad after watching it should be fixed! Please restart your device if the issue persists and make sure you have the latest game app version installed.
Thank you for your patience and have a Sweet day š¬š«
Problem with IPad for ads. After watching the ad and your done, it freezes and wonāt exit to the game.
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I canāt collect my rewards after watching food panda advertisementĀ
Hi and Welcome to the King Community
Thank you for reporting , In a meantime please force the Apps and Log in again.
Iām having the same/similar problem in IOS. The local area video ads count down then show reward granted. Clicking on the reward granted X does nothing. If you open a link in the video ad and go back it goes from āreward grantedā to ā2 secondsā and wonāt count down. I have to force close the game to get out of the ad. Iāve tried resetting my late model IPad, still happens on local ads.
I am having the same problem! Frustrated
Thank you for reporting , Please force the Apps and Log in again
I tries alot of time
I have the Same Problems with the ads and you have to leave the Game. No chance to stop this and Go on. Hope you fix this very soon.
I am stull unable to do that
Same here, itās very frustrating if you click accidentally!
If you are playing on an android device @chhetriakash624 swipe down from the top of your screen to make the navigation bar appear then press the back button.
Yea very frustrating
Same with me.
Thank you all for reaching out to us but sorry to hear it's due to an issue affecting your game play š
We have passed on your feedback regarding Ads not closing and waiting to see what comes out of it as the team is working on reproducing the issue and see why this is happening to some of you.
We'll keep you updated š
I canāt x out of the rewards advertising. The screen gets stuck on the advertisement. The only way out is to close the game and reopen it without the rewards.
since this morning the video ads can not be closed after watching them. the only solution seems to be closing the Candy Crush app and start all over again.
Occured the first time today morning, now I am always getting adverts in candy crush saga, which I am not able to close after seeing them to the end. The x for close the add is there, but doesn't do anything. But it is not happening whith all adds?
Thank you for the feedback. This issues has been reported Here
Thanks I'll follow the other conversation.
same with me but it's n ot all the adds, some of them are still okay.
Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I donāt get the free rewords I will stop plying and remove the app. Thanks
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
