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Why is my candy crush game so slow, it's terrible.

Cleo_Ann
Cleo_Ann Posts: 6

Level 1

Candy Crush is slow, as if it's playing in slow motion. I've cleaned my cache as well. It doesn't make sense to me that my Mom and my brother play on this same laptop, yet they don't have this issue. Is there a setting I need to change in Facebook to fix this??

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Answers

  • _Elsa_
    _Elsa_ Posts: 37,277

    Hi Cleo, I think there might have been a Facebook connection issue this weekend and that could have caused the slow down.

  • Cleo_Ann
    Cleo_Ann Posts: 6

    Level 1

    Hi Elsa, I don't think that's it?? My Mom and my brother play on this laptop as well, and they have no problem at all when playing Candy Crush. Theirs play at the normal speed, while mine is very, very slow, like playing back a video or something in slow motion. 

  • _Elsa_
    _Elsa_ Posts: 37,277

    That is very strange.  Are you all playing on the same browser?  I know that for a while the studio was testing out different speeds and some were complaining that it was going too fast.  But it makes no sense that you are all using the same laptop but yet when you log in to your account vs their accounts that it's slower.  I don't know that much about Facebook settings but you might want to compare your settings to theirs and see if there is something that needs to be changed on yours.

  • Cleo_Ann
    Cleo_Ann Posts: 6

    Level 1

    Yes, same browser. It has all of us stumped as to why it's so slow.

  • _Elsa_
    _Elsa_ Posts: 37,277

    Which browser are you all using?  Why not try a different browser to see if that changes the speed?

  • Cleo_Ann
    Cleo_Ann Posts: 6

    Level 1

    We use Chrome but I did try it with IE and it was still slow. Guess my days of playing Candy Crush have come to an end because it's so slow that I can't get anywhere with the levels.

  • _Elsa_
    _Elsa_ Posts: 37,277

    How are you playing the game on IE when that's still Flash?  Have you tried Firefox yet?  That's the only browser that I use for the games.

  • salahbachir
    salahbachir Posts: 3

    Level 1

    Hi cleo i get it mine is also slow it takes me forever to enter the game then when i do i go to the level where i am and it takes for ever to put me in the game like it take a proximate of 2 min

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome.

    Its an old post you are relating. Can you please tell us which device you are using.

    There can be many reasons for this. Plz. Tell us some more details so we can give you correct information.

Hey! Would you like to give us your opinion?