Disappearing gold bars

Answers

• JustPlaying Posts: 2,929 Superstar

  December 2018

  Hi @tycov01 Welcome the the Candy Crush Friends Saga Community
  
  I am sorry you are have and issue. Are the gold bars in the game Candy Crush Friends Saga or for a different game?

  December 2018

  

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• tycov01 Posts: 8 ✭

  December 2018

  It's Candy Crush Saga

  December 2018

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• JustPlaying Posts: 2,929 Superstar

  December 2018 edited December 2018

  Thanks, I will ask they move the post to the Candy Crush Saga Community and escalate the issue to the Community Manager there

  December 2018edited December 2018

  

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• tycov01 Posts: 8 ✭

  December 2018

  Thanks, I didn't realize that I was in the wrong forum...

  December 2018

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• tycov01 Posts: 8 ✭

  December 2018

  Thanks!
  
  

  December 2018

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• Elsa Posts: 12,950 Superstar

  December 2018

  Hi @tycov01, you are now in the correct community!  Your gold bars should never disappear.  I am going to ask you to please complete the contact form from this link:  https://soporto.king.com/contact
  
  They can manually go into your account to see what's going on.

  December 2018

  

  You can find out more about our Superstars here

  
  

  ******** Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  For this reason, it is suggested that you do not accumulate them because any updates, crashes or device changes can cause these items to be lost.***********
  
  
  
  
  

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