Not a problem. Easy to see only the Candy Crush logo or think it is one forum. This I could help with .. just may have gotten a delay if I we could not and the members who know the answer may not see over here. You can find the Candy Crush Saga Community here https://community.king.com/en/candy-crush-saga
Hi @tycov01, you are now in the correct community! Your gold bars should never disappear. I am going to ask you to please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your account to see what's going on.
******** Please take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline. For this reason, it is suggested that you do not accumulate them because any updates, crashes or device changes can cause these items to be lost.***********
Answers
I am sorry you are have and issue. Are the gold bars in the game Candy Crush Friends Saga or for a different game?
They can manually go into your account to see what's going on.