how to i get a reply to the following issue

Answers

• JustPlaying Posts: 2,918 Superstar

  December 2018

  Hi @Florita ;
  
  Are you having this issue in Candy Crush Friends Saga or in Other games as well? 
  Because this is stored locally on your device there could be something stopping it from being saved.  You Mentioned that your CPU is going off the wall.. can you tell what process is kicking in and maybe provide a screenshot? You can see this by right clicking on your task bar and selecting task manager

  December 2018

  

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• Florita Posts: 5 ✭

  December 2018

  I'm using a MacBook pro so not sure what you mean my 'task bar' but have added a screenshot from 'activity monitor' that shows a process group. This is not the only problem though - the fact that I am winning all the 'space games' as my score increases by 50 every time I play (win or lose) and that my lives go back to 5 and I get day 1 calendar gift every time I open the game - is really annoying. There is something obviously wrong somewhere. The game plays properly on my mobile. Candy Crush saga is the only King game that I play so don't know if it would happen on any other.
  
  

  December 2018

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