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Change Email Adress
TheRealHoneyBee
Posts: 5 ✭
in Support
Hello everyone. Something went wrong recently and I don't know what happened.
The email I used to sign in on Candy Crush no longer exists and now I can't connect to my account. I don't want to play it all back because I'm already at level 1500 or something. Can anybody help me to change the email so I can get back at playing it? Thanks !
The email I used to sign in on Candy Crush no longer exists and now I can't connect to my account. I don't want to play it all back because I'm already at level 1500 or something. Can anybody help me to change the email so I can get back at playing it? Thanks !
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The only way outside is inside. Namaste 🙏🏻
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I haven't gotten any email yet.. any news ??
The only way outside is inside. Namaste 🙏🏻
Christmas event - give us your feedback and win Gold Bars
🌈
Vote for portal in Friends Saga
🌈
Blossom Blast - Break the Code & Win Gold Bars
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@TheRealHoneyBee I think the easiest thing to do would be to create a new account with the email address that you wish and then our customer care team can help you to move the progress to this new account.
Sadly we cannot handle progress account issues in the community due to data reasons but please see this thread here.
At the bottom you can see the details on how to contact our customer care team to restore your progress
Thanks!
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I've followed the thread which led me to this doubt: I only play Candy Crush Saga on Chrome browser, I do play it on Facebook, cause the options were if the user either plays with Android or Apple.
In my case, what can be done to retreive those levels?
I'll wait patiently for a feedback. Thankss !!
The only way outside is inside. Namaste 🙏🏻
Christmas event - give us your feedback and win Gold Bars
🌈
Vote for portal in Friends Saga
🌈
Blossom Blast - Break the Code & Win Gold Bars
🌈