Hi @tucking_fypo and welcome to our adorable Community 😊 I am sorry this is happening to you. There is one thing you should know, though. Your boosters are saved on your device's memory, therefore you can reach them anytime, even if you are offline. Unfortunately, if you change the device all of your boosters will be gone. Hence, we don't recommend storing a lot of boosters, just use them to play and have fun. Please read more about safeguarding your boosters here https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters
Hi again @tucking_fypo You are welcom and thank you for replying. If you read carefully the post I gave you link to says this "In addition, it also means if you reinstall the game or delete the important data holding the boosters, they’ll be lost and cannot be recovered". So this might happen also if you reinstall your game or your device crashes.
You are more than welcome 🤗 @tucking_fypo This knowledge will be valuable to you next time when it occurs.
I am not sure if it's possible to go back to the previous buddy in Buddy Challenge. Therefore, I will tag our super sweet Community Manager @Cezdiamond and we will see together if this is actually possible or not.
@tucking_fypo I am so sorry that you lost your boosters @firebombmarkus is right that you will lose them if you reinstall the game as they are saved to your device.
If you can give me your game ID (numeric code) I will add a few sweet treats as a gesture of goodwill :-)
At the moment the buddy challenge is random so this is not possible, however you are not the first person to ask so I will pass on this feedback!
Hi @tucking_fypo and welcome to our adorable Community 😊 I am sorry this is happening to you. There is one thing you should know, though. Your boosters are saved on your device's memory, therefore you can reach them anytime, even if you are offline. Unfortunately, if you change the device all of your boosters will be gone. Hence, we don't recommend storing a lot of boosters, just use them to play and have fun. Please read more about safeguarding your boosters here https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters
Hi again @tucking_fypo You are welcom and thank you for replying. If you read carefully the post I gave you link to says this "In addition, it also means if you reinstall the game or delete the important data holding the boosters, they’ll be lost and cannot be recovered". So this might happen also if you reinstall your game or your device crashes.
So they’re gone for good. Ugh i wish I’d known. Nvm then. Thanks a ton for giving me your time. This was very helpful and sweet.
Could you help me with another thing? That challenge buddy (onion thing called ‘Roo’ i think) i had, I accidentally changed him(was super sleepy) and now it shows me some random player. Is there any way i can get it back to how it was?
You are more than welcome 🤗 @tucking_fypo This knowledge will be valuable to you next time when it occurs.
I am not sure if it's possible to go back to the previous buddy in Buddy Challenge. Therefore, I will tag our super sweet Community Manager @Cezdiamond and we will see together if this is actually possible or not.
@tucking_fypo I am so sorry that you lost your boosters @firebombmarkus is right that you will lose them if you reinstall the game as they are saved to your device.
If you can give me your game ID (numeric code) I will add a few sweet treats as a gesture of goodwill :-)
At the moment the buddy challenge is random so this is not possible, however you are not the first person to ask so I will pass on this feedback!