When i click on my iphone 6 app it’s black

franfoan · January 2019

it’s not loading and I’m just staring at a black screen. I’m on level 1006 too

_Elsa_ · January 2019

Hi @franfoan, that's not a good thing! Are you clearing out the history on your device? Is your Internet connection good? I am going to give you a link to do something troubleshooting to see if that corrects the problem. No one else is reporting this so not sure if it's a glitch or something going on with the phone.

IOS troubleshooting

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Also please make sure that you have the most recent version of the game. It might be a new glitch starting so I will continue to check the messages here to see if anyone else reports this.

Cezdiamond · January 2019

Thanks @Elsa

@franfoan we have not seen other complaints so it sounds like a device problem, please try the steps that Elsa sent and let us know how you get on :-)

When i click on my iphone 6 app it’s black

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