Watch videos to get boosters

teaebteaeb Posts: 1
edited January 21 in Support
On my candycrush you can sometimes get a booster If you watch a video. Bit when i Click to the video it doesn’t work, the screen just turns black and a Cross in the corner. Why doesn’t it work can someone help me

Best Answer


  • Lulu765Lulu765 Posts: 2
    Hello¡¡¡ =) Life please¡¡¡
  • QueenMiaQueenMia Posts: 4,784 Community Manager
    Hi there, just moving the thread to the Candy Crush Community so other players can jump in ;) 

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  • ElsaElsa Posts: 18,658 Superstar
    Hi @teaeb, you are now in the right community!  The studio is already aware of these videos not working but I haven't heard of a fix date for it yet. 
    You can find out more about our Superstars here

    ❤️  Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.

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